Senior Business Analyst (CPT/JHB/PTA)

IT – Analyst, Data Management
Cape Town – Western Cape, Johannesburg – Gauteng, Pretoria/Centurion – Gauteng

ENVIRONMENT:
A solutions-driven Senior Business Analyst with the strong ability to translate business requirements into detailed specifications and interface with technical teams is sought by a cutting-edge provider of End-to-End Technology & Services. Your thorough understanding of business rules and processes will help to steer customer projects in the direction of their strategic goals. The successful incumbent must possess a Bachelor’s Degree in IT/Engineering/Sciences or BCom Information Systems with 6 years’ work experience in a similar role including a solid understanding of Computer Science fundamentals & knowledge of and experience in business systems and processes.
 
DUTIES:
Delivery –
  • Use structured techniques such as design thinking, UML, BPMN, and process flows for diagramming software solutions.
  • Create wireframes and UI designs and document customer journeys.
  • Develop Business Requirements Documents, Functional Specifications, and ‘as-is’ and ‘to-be’ process flows.
  • Facilitate user story sessions and backlog grooming using Agile tools.
  • Develop high-quality web and mobile applications for leading organisations.
  • Analyse APIs for seamless system integration.
  • Engage in various stages of SDLC, including system design analysis, scoping, and estimation.
  • Research and apply cutting-edge technologies and execute Change Management.
  • Manage small engagements from end to end, including requirements gathering, documentation, sizing, project management, and delivery.
 
People –
  • Demonstrate maturity, advanced soft skills, and the capability to influence change within your team, exhibiting the qualities company seniors are known for.
  • Champion Agile processes by facilitating ceremonies.
  • Bring people with different focus areas together to create a collective understanding of how to solve business problems.
  • Facilitate workshops and present to customer stakeholders.
  • Translate requirements for both business and a technical audience.
  • Foster a collaborative team culture and build strong relationships.
  • Coordinate with teams to meet quality standards and timelines.
  • Mentor and grow others.
  • Hold team members accountable to a standard of excellence and galvanise them.
 
Customer –
  • Consult stakeholders to understand their structure, functions, and products/services.
  • Build and maintain strong client relationships, act as a consultant on projects or applications, and manage customer expectations throughout the project lifecycle.
  • Challenge business thinking to understand the intent of requirements.
  • Adapt to new domains quickly to understand business problems and provide solutions.
  • Engage with stakeholders, including end users, development teams, product owners, and executives.
  • Identify opportunities for service improvements and strategic alignment.
  • Ensure compliance with data security and industry regulations.
 
REQUIREMENTS:
Qualifications –
  • A Bachelor’s Degree in IT, Engineering, other Sciences or a BCom in Information Systems.
 
Experience/Skills –
  • Minimum 6 years’ experience working as a Business Analyst within an Agile Software Development team.
  • Solid understanding of Computer Science fundamentals.
  • Strong knowledge of and experience in business systems and processes.
  • Strong ability to translate business requirements into detailed specifications and interface with technical teams.
  • Excellent verbal and written English communication skills.
 
ATTRIBUTES:
  • Strong attention to detail.
  • To collaborate and bring your unique contributions to a team environment. 
  • An ambition to continually improve your skills, embrace challenges and be driven by excellence.